Faculty

Alan Bullen

Managing Director Lynx Networks

Founder of Lynx Networks who provide rock-solid IT infrastructure and support. Including cloud services, cabling and wireless networking. We’ve invested heavily in our own cloud service with servers and storage in own our own rack in a Milton Keynes data centre.

Alan Matthews

Director at Fortress Distribution Ltd

Founder and owner of Fortress Distribution Ltd the exclusive UK wholesale distributor of the Black Mamba range of gloves and YULEYS protective footwear.

Alex Balicki

Head of Training and Technology

Head of Training and Technology at PJ Care, formerly Business Development Manager at Bucks New University and Business Engagement Manager at MK College.

Alex Klein

DC Strategy Manager EMEA

A multilingual, client focused professional with numerous years of managerial experience in banking, financial services, consulting, energy and telecommunication industry. Proven track record in Project Management, strategic sales and customer satisfaction, while maintaining a positive work environment. Expertise in cross functional team leadership, performance management, asserted risk control and business development. An accomplished negotiator, who carefully considers the outcome for all parties, creates innovative solutions that build and maintain business success; and a dependable team player, with hands on experience at optimising team potentials. A dynamic, determined and commercially aware professional, who works well under pressure and thrives at new challenges, a people person experienced at aligning team dynamics with business’ objectives.

Andre Brady

Owner, Brady Harvey Legal

Specialist legal recruitment consultant, recruiting legal staff, management and support staff for law firms, corporate organizations and government bodies

Anneke Edmunds

Director Inbound Marketing Ltd., Founder of StitchArt.Design

Strategic marketer and communications expert. Senior Lecturer in Entrepreneurship at Falmouth University.

Becky Piper

Teacher of Design Technology and Food at Watling Academy

Formerly Cranfield School of Management.

Beverly Kepple

Owner DISC Profiles International

Author of “DISCovering the Ultimate Tool” How to build rapport almost instantly and get on with anyone you meet in any circumstance. This book covers everything you need to know to understand the DISC model of behaviour and use this tool to help you in your business and personal life. Easy to read. Left hand side pages contain a summary while the right hand pages give the detail.

Billy Richie

Associate pastore Milton Keynes Christian Centre

Associate to Senior Pastor and part of the Leadership Team. To lead & develop marketing and communications for the church. To lead & facilitate the discipleship development in the church. Part of the teaching team.

Brian White (Deceased)

Former Member of Parliament for Milton Keynes North West, Mayor of Milton Keynes and founder of Careers-Action.

Cassie Footman

Mindset & Performance Coach Company Onion Academy Limited

Global Business Growth, Mindset & Performance Coach. Empowering People to Break Free of Constraints & Achieve Uncapped Success

Charlie Wardle

Chief Executive at The Mountain Coach & Mountain Parallels

A qualified chartered accountant (ACA) with PriceWaterhouseCoopers, London, full-time MBA from Cranfield School of Management, post-grad diploma in Marketing… 12+ years financial, commercial & marketing experience at a senior level before setting up the Health & Wellbeing charity ‘Climb Your Mountain’ www.climbyourmountain.org and owner of The Mountain Coach www.themountaincoach.com & www.mountainparallels.com

Chris Alcock

Trainer and Coach in Lean Six Sigma

My keynote is enhancing business results through proven approaches to process and service improvement. I have demonstrated this in sectors such as consultancy, information technology, manufacturing and healthcare. Businesses I have helped have increased profitability and market share; achieved greater throughput without increase in resources or workforce; and more rapid provision and completion of service with less rework. Highly skilled in guiding stakeholders at all levels to transform the performance of their work processes; expertise in data analytics for decision support and problem solving.

Chris Brookes

Founder Director Start-up Research

Market research consultant helping you make the right decisions for your brand

Chris Davies

MD of Sandler Training by Chris Davies Sales Training

Business development and sales training specialist.

Chris Jones

Strategic Sourcing Manager - Global Logistics, at Thermo Fisher Scientific

Operations, Supply Chain, Procurement and General Manager. Author of the book “LinkedInterwork – the job seeker advice you need” and trainer in using social media in job hunting.

Clive Bennett (Deceased)

Managing Director at Upper Hand Solutions

A highly professional and dedicated provider of Interim Executives since 1996 with an extensive network of ‘Career Interim’ contacts and drawing on over 20 years at the ‘sharp end’ to match candidates to client’s needs.

Daniel Sanders

Research Fellow and volunteer Club Growth Director at Toastmasters International District 71 (Ireland and N Britain).

Operational Researcher/ working on decision and policy questions in agriculture and the environment (See diagram). I am a Chartered Environmental (CEnv) registered as a Member of the Institute of Agricultural Management (MIAgrM). I am also an Associate Fellow of the Operational Research Society (AFORS). I’ve attained the highest educational award of Toastmasters International the Distinguished Toastmaster (DTM).

Danny Hobbs

Group Business Development Director

An internationally experienced Miller Heiman trained Managing Director , Strategic Sales and Commercial Director. Proven track record of increasing sales productivity, improving forecasting, achieving revenue and more importantly margins + payment terms. Corporate Development – Experienced in the development of new business (network & relationship management), tender and proposal production, presentation production and delivery as well as implementation planning for operational delivery. Planning & Delivery – Managing and delivering high volume recruitment contracts, ensuring key business objectives are met through sustained and planned change programmes. Service Excellence – Customer management and service delivery, ensuring that the highest standards are always delivered. Strategic Awareness – Managing the strategic development and direction of operational branches and projects covering both the public and private sectors. Process Development – Developing endend recruitment solutions to include research, design, build, test and implementation. People Management – Line management of both operational and implementation personnel in a multi-site environment; which would also include budget and sales management to ensure objectives and targets are achieved.

Darren Card

Managing Director Intelligent Employment, Managing Director Intelligent Talk

Recruitment and new business generation specialist

David (DJ) Smith

Casino consultant and slots performance specialist

Specialist in performance management, new venture planning and funding, financial and operational modelling and project management.

David Maidment

(Retired) Former Owner of Printer Medic and Chair of FSB North Bucks.

David Stimson

Commercial Director at Secklow Sounds.

Commercial Mediator, Business transitional mentor, Pre Tribunal Investigator and Pioneer in distance mediation.

Dr. Sadie Reynolds

Managing Director/Owner at Calibre Solutions Limited

Specialist in leadership and management learning and development, career counselling, coaching and mentoring, mediation, conflict handling/resolution.

Duncan Campbell

Restaurateur and Amway Business Owner.

Elizabeth Gifford

Skills Consultant at MK Gateway

An expert at leading the formation of partnerships and making them work. She can spot opportunities, simplify complexities,bring people together, help find the common ground and lead/facilitate the drive to produce results.

Emily Darlington

Cabinet Member for Adults, Housing and Healthy Communities at Milton Keynes Council

Politician, formerly Head of Strategy for University Alliance, Head of Policy and Corporate Affairs for New Philanthropy Capital, Board Member DACS, Board Member and Volunteer Tushinde Children’s Trust.

Gill Quinell

Award-winning artist: @InspiredByGilly

Former owner of Sensory Bonding

Gillian Ormston

Talent Development Manager at Beds, Cambs and Herts Police

Responsible for retention, skills development, continuous professional development, learning needs analysis, promotions, succession planning and leadership development.

Gina Reilly

Service Manager at The Probation Service

I am an experienced manager with ability to meet challenges and lead successful programme implementations in complex environments particularly linked to Offender Education and Enterprise in the Community and “through the gate”. I led a grade one area of Milton Keynes College FE College with high standards of outcomes for learners and have an extensive regional partnership network nationally and across the South East linked to offender progression and generally for employment initiatives regionally. Our projects within Thames Valley Probation won the Howard League award for Community Education, Training and Education in 2011. My area of expertise is in pathways to work and education for hard to reach, foundation learners and very diverse groups. This would include supporting over 200 NEET young people though the ESF Youth Contracts, Working in partnership with Jobcentre Plus with around 800 job seekers annually and also working with employers to design and deliver bespoke sector based work academies for job seekers. I understand how to create programmes that maximize educational funding in a tough climate. I have spoken at national conferences and run workshops about Offender risk management in the community for NOMS, The Institute for Education and AOSEC. As well as having educational qualifications am qualified in HR, Marketing and have the CELTA qualification to support international students. This combination of skills means that I can communicate with teams, students and partner organisations effectively. My 20 years commercial management enables me to effectively link the needs of employers with those of hard to reach learners and young people. It also enables me to manage budgets in excess of £1 million, write winning bids and allocate resources locally and regionally.

Gordon Adams

Managing Director at Alternative Futures Research Ltd

Market research expert. Author of “Overcoming Redundancy” and “Great Mid-Life Career Switch”

Graham Crow

Wellness Therapist former owner of Dragonfly Healing Energies.

Graham Miller

Director Media-VU

Specialist communication skills, video production, social media and PR. Former global sports broadcaster and producer/reporter.

Helen Smith

Director ~ HR & OD Consultancy Services

Senior Human Resources Professional, having extensive experience across a number of sectors and with a record of achievement in the delivery of a range of Generalist HR, as well as Workforce Planning Information & Systems and Organisational Development projects and interventions Specialties: Workforce Planning (Specialist Knowledge) TUPE Management Policy Development Employment Law Project Management (Prince 2 Practitioner) NLP Master Practitioner Leadership & Management Development Training and Development (Development & Delivery) HR Information and Reporting (Human Capital Management) Coaching

Iain Stewart

Member of Parliament for Milton Keynes South. Formerly Consultant within the Board Practice of the Executive Search firm, Odgers, Ray & Berndtson.

Ian Robinson

Finance Director & Director of Internal Audit

Financial Director and Director of Internal Audit with particular emphasis on business turnaround and transformation, corporate governance and risk management. General management experience with proven leadership (UK and International), well developed commercial skills, a flair for innovative solutions and delivery of substantial financial results. Led / Instrumental in Business Turnaround of 3 international loss making groups/companies (between 21% and 11% of turnover) operating within differing industries including changes to strategy, restructuring, improving efficiencies, corporate governance and cultural change.. Negotiated and implemented the sale of 7 global subsidiaries on behalf of 6 interested parties (including JV Partners) with 9 international lawyers rendering a saving of 28% against the corporate plan. Led successful Eurpean Projects (20 subsidiaries) on Express Financial Reporting, IFRS,Sox plus KPI ( Balance Scorecard) and International Transfer Pricing. Managed UK cross functional teams measuring 340 different manufacturing processes rendering a 15% manufacturing cost saving and supply chain improvement with an increase of delivery precision by 13%. Managed successful commercial negotiations including Casio, Blockbuster, Suzuki, Kyocera ,Dixons, BT, Makro, Denso. Mediation between 2 International Groups on aquisition and trading disputes through mediation encompassing companies in Japan, Chile, Sweden, Spain, Brazil, Argentina, Brazil, Peru, Costa Rica and South Africa. Substantial Experience of Logistics , Home and Business Office Equipment and FMCG Manufacturing sectors Specialties: Business transformation ( re-engineering , performance improvement, growth) Acquisitions, mergers, integrations and divestments Strategic, operational planning and control Leadership and development of high performing teams International Auditing (Corporate Governance and Risk Management) European Project Management (IFRS, Sox, KPI) IT implementations (networks, ERP, disaster recovery) Change and cultural management Dispute Resolution

Jacky Sherman

The Consultants Consultant

Referral Marketing Specialist and expert in: Executive Coaching Marketing Strategy Lead Generation Marketing Consulting Business Consulting Public Speaking Leadership Development

Jen Matthews

Director Fortress Distribution.

Helping to define and deliver brand and marketing strategies for new and existing products. Implementing the marketing strategy; including PR, events, advertising and digital marketing. Managing social media to improve social media presence, reputation and recognition. Overseeing HR functions and processes for the company.

Jim Bailey

Teacher Training Recruitment Specialist Milton Keynes

(Retired) Teacher Training Recruitment Specialist Milton Keynes, Former Head Teacher.

Jo Clarke

Owner of Inner Space Works

Mindfulness Consultant evidence-based training, Stress Management, Emotional Regulation and Self Empowerment to individuals and organisations.

Jo Thurman

Personal Career Management Career Coach, Executive Coach & Outplacement Specialist

Career Coach-guiding individuals & companies through career path options, career management, redundancy & job-search.

John Dale

Chair of Tarsier UK

Tarsier UK is a charitable organisation to help SME’s improve their governance and ecological stance with those that purchase from or hire your services. Founder of the Milton Keynes Charity Group on Linked In.

Jon Baker

Professional Speaker and Coach

Speaker and coach, tackling the 33% productivity gap caused by ignorance of introversion. Author of The Go-To Expert.

Jon Manning

CEO of Arthur Ellis

Mental Health Support | Developing Mental Heath Improvement | RSA Fellow

Jonathan Vowles

Partner Jonathan Vowles Chartered Accountants, Director Jonathan Vowles Bookkeeping Services Ltd, Director Vantage Business Consulting Ltd.

If you need an accountant to provide you with professional help but you also want someone who won’t baffle you with technical terms and jargon, I can help! I offer expert advice that you can trust in a language you can understand. As an entrepreneur myself, I understand the difficulties that business owners face. Not only have I started two businesses myself (and subsequently sold one of them) I’ve also worked with hundreds of other businesses from start-ups to long established companies. I specialise in friendly, forward-thinking business advice, taxation planning and cash-flow projections which help to save you time and money. I will work with you to fully understand your business accounts and provide you with relevant advice that you can easily implement. If I can reduce your tax bill, I will, and if I can’t, I will at least make it less hassle for you. I’ve worked with many early stage, fast-growing technology businesses, boutique businesses and businesses who are looking to create sustainable growth. I believe in taking the time to give my clients individual attention and my main job satisfaction comes from knowing that I’ve made a positive difference to my client’s lives. If you’re wondering how to: * Go from solo-preneur to building a team. * Streamline your bookkeeping systems. * Create a business that will upgrade your lifestyle. * Find advice from someone who will truly care about you and your business… … then why not book yourself in for a chat using my online Calendly diary. www.calendly.com/jonathan-jvca

Josephine Thomson (Retired)

Former owner Dress for Success. Colour consultant and personal shopper.

Julie Bean

Customer Service Change Manager

Business development specialist, Coach, Trainer, Leadership Development, Ideas Creation and Strategy

Kate Bygrave

Learning Project Officer at City of London

Young Farmers club facilitator at The Woodlands Trust, Founder/Director Wild Lives THE WOODLANDS FARM TRUST

Ken Summerfield

Former HR trainer and personal development and recruitment specialist

Former HR trainer and personal development and recruitment specialist

Laurie Bernard

Business Growth Specialist

Business growth specialist experienced in helping thousands of businesses with their business development, described as dynamic, motivational, inspirational and knowledgeable, delivering business training, consultancy, advice and mentoring.

Lisa Warner

Founder at Fink Cards and CoFounder Coaching Conversations at Work

I founded Fink Cards in 2008 with a huge amount of energy, passion and excitement to help start conversations that matter. My first pack of conversation cards were for families as I knew that by helping children to become confident communicators, they would have a skill that would help them in every area of their life. Fink grew quickly, within a short time we were publishing conversation cards for schools and the healthcare sector, working with esteemed authors who are experts in their field, this included charities like Child Bereavement UK, Place2Be and Brook. In 2010 I met with Vicki Espin, an outstanding corporate executive coach who is a passionate advocate for improving the quality of conversations within organisations. Together we created Coaching Conversations at Work to offer a range of resources that are guaranteed to improve the quality of workplace communication. It has been a great joy for me to speak about communication and entrepreneurship on radio and TV and to have been featured in many national newspapers and magazines. I am proud to have been awarded the title of Female Entrepreneur of the Year in the O2 X Awards and was the only UK finalist in the 2009 Cartier Women’ Initiative Awards. In recent years I have cofounded several brands, including Lingovie and Vloggl.

Mandy Evill

Founder and coach The Infinite Mind Company

Success and mindset coach, showing business owners how to expand their results exponentially. Business and Personal Development Consultant with The Proctor Gallagher Institute.

Mark Hedberg

Sales Manager at AnimaLab EU

Author, speaker, career and team development and mentor.

Mark Orr

Owner Printing & Mailing

Business mentor and print & direct marketing specialist. Chairman, The Business Growth Club. Trustee Careers-Action.

Martin Wood (Retired)

Business owner mentor, IT Consultant, Operations Direction of an international not-for-profit membership organisation.

I’m now happily retired but still active in the voluntary sector. In recent years, I developed a portfolio career combining business mentoring, consultancy assignments and directing the operations of an international not-for-profit membership organisation.

Matthew Lutz

Senior Regulatory Specialist, Planning & Regulation. Former Resourcing Manager at Network Rail.

Maureen Windridge (Retired)

Previously Owner MW Bookkeeping

Mick Holloway

Director 24/7 Business Networking (Social Networking Platform, Co Founder social:definition

Social Media Networking Specialist & Coach, Owner 24-7 Business Networking.

Mike Cowan

Director at MCL

MCL Associates is a learning and development company that specialises in providing performance improvement solutions for the retail, hospitality and leisure industries. Our focus is on those who operate and manage businesses on a day-to-day basis, and who need practical, measurable and appropriate leadership and management solutions to produce results.

Mike Jones

Director of Software Engineering

Leadership and Management Coach specialising in the development of Emotional Intelligence. This is a short extract of a talk Mike gave around Self-confidence and Optimism, entitled “A Ladder, a Guitar and a Bend in the Road”

Mike Leaf

Quality Assurance Professional Member of the Chartered Institute of Purchasing and Supply (MCIPS)

Quality Assurance Professional offering in-depth knowledge and experience of ISO 9000 Quality Management Systems; HACCP (Hazard Analysis Critical Control Point); ISO 14001 Environmental Management Systems; manual, procedure and work instruction writing; product and packaging testing/inspection; production standards; system and process auditing and compliance to ISO, BRC and Customer requirements; complaint investigation and resolution, data compilation and evaluation; test equipment calibration; and pest control, all gained within an international food logistics company and an international food manufacturing company.

Mike Ricketts

Managing Director The Marketing Toolbox Ltd

Mentor and Chartered Marketer. Managing Partner at Dream Plan Achieve. Mentor Programme Manager Thames Valley Branch at Chartered Institute of Marketing.

Paul Beesley

Senior Consultant, BeyondTheory

Business training & coaching. Business growth consultant to organisations, teams and individuals Paul puts his 20+ years experience in commercially driven HR and people development to work to provide quality people development.

Paula Reid

Human Resources Advisor

Associate Member of the CIPD and a professional HR Generalist with extensive experience in all aspects of Human Resources Management.

Peter Barnett

Chief Operating Officer at Working Free Ltd & Devonshire House Network Ltd

Business Development Strategy, Sales Management, Telemarketing, Web Marketing, Email Marketing Specialist. Managing Director of Sales Managed.

Phil Green

Director at Maybe Magazine

Maybe Magazine is a social enterprise and social firm that supports individuals to achieve their potential.

Richard Brooks-Harley

Apprenticeship Delivery Manager

Apprentice Delivery Manager with Whitbread PLC. Experienced in the design, delivery and quality management of professional qualifications in organisations and education. CIPD and green belt project management qualified with excellent communication and delivery styles including performance coaching and change programme implementation across multi-sight operations. Lead Associate Trainer for ATN training and teaching, specialists in Procurement and Supply Training and consultancy services. Coach and mentor for EmployabilityUK , engaging and supporting young people to make postive choices in their education and career aims.

Richard White

Training Consultant at Pera, Owner Three Business Solutions

As a Training Consultant for PERA, I manage all aspects of client engagement, pre-delivery, for the following disciplines: Management – Essential Presentation skills – Supervisory management – Influencing skills – Negotiation skills – Innovation – Sales skills Technical – Failure Mode Effect Analysis – Value Analysis / Value Engineering – Statistical Process Control – Measurement System Analysis – Programmeable Logic Controllers – Six Sigma – Total Productive Maintenance – Composites – Team Oriented Problem Solving – Productivity Improvement – Machinery Directive

Sharon Horn

Learning and Development specialist

Licensed practitioner of MBTI Step I & Step II, 16PF, FIRO-B and OPQ32 psychometrics have added value to my experience. Executive Coach with the Academy of Executive Coaching

Simon Badman

Director of Marketing World Wide Generation

Marketing, Brand & Communications, Digital & Social Media, Conference Speaker UK & International. A former partner of SocialB, helping businesses of all sizes with their social media, content marketing and SEO requirements through training, consultancy & implementation. I’m an experienced communications professional, who’s passionate about making a difference through audience-focused communications. Specialties: social media training; social media strategy; social media support; communications strategies; website design; website development; branding; conference speaker and media interviews (BBC, ITV).

Simon Drake

Strategic Business Partner & Mentor to the Consulting, Recruitment & Staffing Sectors

Working with passionate entrepreneurs, founders, and business leaders, creating and growing businesses of value that deliver outstanding results. Strategic Business Partner, Mentor & Consultant to the Consulting, Recruitment & Staffing Sectors. Over 26 years’ experience leading businesses in recruitment, HR services, and consulting, senior divisional leadership appointments at three recruitment PLCs (Aim & LSE), M&A team projects in two PLCs, leading and building multi-service line recruitment businesses and 12 brands over my career, I have experience spanning; strategy, start-up propositions and funding, scaleup growth (for valued exit), operations, turnaround, acquisitions, integration. I was in the M&A team of two PLCs, have had the privilege of sitting on the executive committees of two professional/trade bodies and provided consultancy to the leading VC in the sector and was a Chairman of the IMA (Interim Management Association).

Stephen Roberts

Marketing and Sales Director for EVC at C & R Technologies Ltd

Motivational Speaker and Presenter on Business “Start-ups” and Business Networking. Sales, Marketing Projects Director of 3D Printers, Wifi, ICT and Broadband via Satellite Dish, TV Antenna Systems, C&R Technologies Ltd.

Stephen Sheppard

Head of Fulfilment, Supply Chain, Logistics & Facilities - Europe at Hughes

Business, Global Supply Chain & Services Director with an excellent track-record in delivering Commercial, Strategic and Service delivery. Expertise in creating and leading SMART International Manufacturing, operations/supply chains/solutions & facilities. Leadership of a multi-functional, geographically dispersed TEAM with operational & support centres. (UK, Europe, EMEA, USA & Asia). Excellent track-record in achieving growth through sales, sourcing, new services, cost reductions. Innovatively defining and delivering strategies within highly competitive markets. Driving introducing of improved streamlined workflows that embraces smart IoT (WMS/Asset Tracking, Production, Bench, Field Engeering & IM&C) systems, processes; to deliver outstanding customer service and efficiency. Proven and demonstrable International success in designing and implementing business growth through CRM, connected/integrated supply chain, service delivery & business development strategies Adept at creating synergies enabling business growth through accelerated throughput, reduced lead times, increased capacity, reduced inventory and improved cash flow within fast paced business environments Collaborative, inspirational communicator continually focused on building relationships and promoting synergy across the business global units to drive positive change, cohesion, comprehensive business approaches and enhanced profitability. Skills: Leadership & Mentoring, Strategic Planning & Analysis, Budgetary & Cost Control, Revenue & Profit Growth, Operations Management, Supply Chain & Service Delivery Management, Sales Generation & Initiatives, Account Management, Relationship Building, Project Management, Logistics Management, Staff Training & Leadership, Problem Resolution, Strategic, Innovative & Creative

Stephen Thorn

Managing Consultant at Hodwell Associates

Former Director of Marketing and Fundraising at Toybox

Steve Windsor

Founder and Managing Director Net Stratagems

Steve Windsor founded netStratagems as the successor to a social media training and coaching paradigm that began back in 2009, drawing on a successful history of ‘board-level’ business advice and coaching and combining it with an in-depth experiential knowledge of exploiting the LinkedIn business networking platform.

Stuart Moore

Director at Bamboo-Panda.co.uk

Business lecturer and coach

Sunil Bali

Performance Psychologist, Keynote Speaker & Author

Former Head of Talent Vodafone Group & Santander Sunil shows people how to maximise their energy and lead awesome lives, by harnessing the science and art of high performance and optimising their emotional fingerprint.

Suzan St Maur (Deceased)

Best-Selling Author, Book Coach & Positive Editor at BetterBooksMedia.com

Tess Marshall

Recruitment Officer MacIntyre

Recruiter and project manager, experience in the nonprofit and professional services sectors

Tom Bartlett

Writer and Adviser

Careers specialist trainer and consultant providing training including CV Writing, Succeeding at Interview, and Mid-Life Career Review. Effectively delivered rapid and targetted responses to redundancy contracts with private businesses, including Tesco, RBS, and the Coop

Tony Fasulo

Motivational Speaker, End Point Support Manager, Company Director.

Motivation for Dreamers and Achievers

Tony Stanyer

(Retired) Former founder of Woughton Vinyard and Orchard.

Yvette Lamidey

Director The Business Locksmith

Business strategist, innovator, intuitive & creative thinker and thought leader working with heart centred businesses and people philanthropists predominantly in the service industry/professional service